Cashier/Dispatch Job Details

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Job Description:

Title: Cashier/Dispatch Part Time – Full Time

Reports to: Manager / Owner

Company: Key Airport Parking

Hourly Wage: $9.00

Position Summary: 

Responsible for cash and credit card transactions for daily parking customers.

Key Responsibilities: 

  • Greets each customer in a friendly and professional manner
  • Accurately processes all transactions
  • Accurately accounts for daily transactions and activity
  • Provides quick and pleasant customer courtesy, service, and satisfaction
  • Answers telephones
  • Cooperates with all team members to provide the best possible service to all internal and external customers
  • Keeps all areas in office and cashier booth neat and clean
  • Assists customers with all Key Airport Parking programs and all inquiries
  • Fills water cooler, as needed
  • Follows all company policies and procedures as set forth in the Employee Handbook
  • Performs additional duties as reasonably requested by Management, especially during down times

Knowledge, Skills, & Experience Required:

  • High school education or equivalent
  • Previous cashier and/or cash handling experience
  • A solid employment record and previous customer service experience
  • Basic math skills are essential
  • Ability to verbally communicate clearly in the English language
  • Must be able to maintain a smile and courteous disposition toward external and internal customers
  • Valid driver’s license preferred


  • Always work as a team
  • Respect your co-workers and managers
  • Think positively and strive to achieve excellence
  • Come to work with a positive attitude and sunny disposition, ready to help
  • Be responsible and always give 110%
  • Be honest, have integrity, and remain loyal
  • Go out of your way to make guests and co-workers feel special
  • Maintain a professional appearance at all times
  • Maintain a clean, clutter-free work environment
    1. Always remove trash as it accumulates
    2. Keep windows and all revenue control equipment clean
    3. Refrain from posting anything on the booth glass (i.e. posters, notes)
  • Offer every guest our amenities
    1. Chilled complimentary beverage
  • Accurately guide/inform guests on anything they may be unsure of, such as FiveStars Rewards Card, local attractions, and directions
  • During every transaction, politely ask the guest if they have a coupon.
  • Ask the guest if he/she has a FiveStars card and offer one if he/she does not
  • Inform the guest of their charge before and after any discount has been applied
  • Always announce the amount of cash tendered or the amount charged to the credit card presented
  • Always present the guest with a receipt (entry ticket)
  • Guide our guests to our website if they have additional questions or need any more information
  • Sincerely thank every guest for parking with us and tell them we value their business